Maintenance & Support Page

Affordable Regular Web Maintenance Services.

Sometimes, you just don’t have enough work for a full-time in-house team.

At NewLeaf we like to think of ourselves as our clients’ in-house team that is just out of the office. Our clients can purchase short sprints of time each month starting at just 10 hours – but if you need more, we’re ready for it. This allows businesses to get the same quality of service as having a full in-house dedicated team for only a fraction of the cost and with no new hires taken onto the company. The best part is we have no monthly commitment requirements and no recurring commitments.

VIEW RATES

RATES AND PACKAGES

Buy Hours Up-Front and Save.

$155 / Hour
Web Design & Development

$195 / Hour
App Design & Development

Our flexible maintenance plans allow you to gain access to website design, development, and marketing services at the click of a button. Simply submit your request via email or over the phone and we will get on it right away. No plan requires an annual contract or commitmentyou can take everything month to month as your website needs it.

UPGRADED SERVICE

SERVICE LEVEL AGREEMENT

Increased Response & Resolution Times.

Our commitment to you

Our standard SLA policy is included in all monthly maintenance packages. This is our guarantee that we will do our best to respond in a timely manner and resolve your issues promptly. If your business is in need of even quicker turnaround times we offer two upgrade options where you can pay a little extra and receive priority queue positions when submitting a maintenance request with us.

NOTE: Onsite assistance can be scheduled at no additional cost but must be scheduled around the Service Provider’s availability.

SUPPORT & HELP DESK

SUPPORT & HELP DESK SYSTEM

Manage your maintenance requests online.

YOU
CONTACT
OUR TEAM
Superior Customer Service is Our Goal

Our team is ready and waiting to take care of your requests as quickly as possible. When we receive a new request it immediately gets assigned by your project manager and then reviewed to assess if it is an emergency. If it is an urgent request, we will boost it up to the top of our priority list. You can even login and watch the status of our work as we complete it.

Get a Quote

Still not convinced?

Maybe our competitive rates will help!

“The team at NewLeaf has been tremendous to work with. They are extremely responsive to our needs and turn things around quickly and efficiently, all at reasonable process and a great customer service attitude.”

Fuel Freedom Foundation

“We are so thankful for the NewLeaf family. With their help our business has grown immensely. We recommend New Leaf to small and large companies alike; their knowledge and expertise provide the tools every business needs to get to the top!”

Karacters 4 Kids